I picked up my 2015 Ducati Monster 821S yesterday from Apexmoto.
Got to say guys I had my reservations about going through auctions but John really went the extra mile to explain everything to me and took the time to answer my deluge of noobish questions - way before he even started the search for me.
He not only got me the very specific model of bike I was after that are as rare as hens teeth but also made sure I knew exactly what I was bidding on and gave a pretty good guestimate on the hammer price based on previous (Vast) experience - so I knew what to expect. After the bike was won he made sure I had everything I needed to get the bike registered in my name and new plates and overnight expressed delivered them to me so I could get it all done before the weekend.
Finally they were also able to broker me much better terms on my insurance at a lower price than my last policy so I was able to ride the bike away secure in the knowledge that if anything did happen I had an incredible package to support me.
One last thing that really made the difference - John really took the time out of his busy day to answer again a deluge of questions and even went to elaborate the answers to give me a much better understanding of the bike. (All the time he had a spray job on the go and as a fellow painter I know he must have been itching to get back to it!)
One last thing he did which I really appreciated - he introduced me to the guys at my local Ducati dealership so that I could transfer over the warranty on the bike to my name - when I pulled up at Tomei Ducati I was approached by a member of staff who said "You must be James!"
So again John and the incredible team at Apexmoto - thank you for the incredible service from start to.....well I wouldn't say finish as I will be coming back again in the future!
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